Feedback Collection Key Concepts
- The quality of your questions offer and provide a clear direction on how to make improvements in the future
- The survey questions align with overall project (or business) goals
- The style of questions demonstrates you understand your target audience
- The questions are clearly relevant to the product or service and avoid being too wordy or confusing
- How do you give the consumer (audience) direction in filling out the survery? Rewards and/ or explain positive value to them.